Making Better Managers

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COVID changed the way we work. In many cases, new leaders emerged without the hands-on skill development and mentoring needed to mold them as excellent people leaders.  

What's the difference between "EXPECTATION SETTING and ACCOUNTABILITY" vs. Micromanagement? (One creates clarity, engagement, pride-in-work, and excellence....while the other causes people to jump ship!)  Do you know how to model the first? 

How do I GET BUY-IN on our initiatives? (This one is easier than you'd think!) How can I measure success? 

Team Dynamics - What do I do with a toxic employee? "They are technically great, BUT they rub the rest of the team the wrong way."  "They are everyone's best friend, BUT they don't seem to carry their weight."  Let's face it. They are a "BUT" EMPLOYEE.  What do you do? 

CHANGE MANAGEMENT- How do I counter resistance from my people? Does it have to be painful? How can we make a dramatic change easier on the team. 

What about EMPLOYEE ENGAGEMENT? Do I have to sacrifice that when I institute expectation-setting, change, and accountability?